About Intro Travel
Welcome to INTRO!
Connect with the world. Dive in to different cultures. Eat your heart out. Meet new people. Make a difference. Live a life less ordinary.
As small group adventure travel experts, our passion for authentic, responsible and life changing travel experiences is what sets us apart from the rest. With ....more
Reasons to tour with Intro Travel
More inclusions. We don’t pad out our itineraries with loads of free time to explore or optional extras. Instead, we find, create and then include all experiences in the price of your trip, giving you ultimate value and reassurance.
End to end support. From initial excitement and planning to organising your onward travel after your epic adventure, we provide a unique level of support throughout your journey.
Better accommodation. Instagram worthy and totally FOMO inducing, we pride ourselves on the unique and beautiful accommodation options we offer on all trips.
Awesome crew. Our secret weapon and your best mate, our experienced group leaders and local legends will always go above and beyond to make your trip unforgettable.
Make a difference. We believe that travel comes with a responsibility, which is why on all trips you'll live life through a local lens and make a real difference through our Small Change travel initiative.
Unbeatable value. We strongly believe we’ve created the best value tour products in the market, and challenge anyone to find a trip with our quality of accommodation, transport, meals and number of included activities for a better price.
Multiple award winner. Including Worldwide Tour of the Year winner 4 years in a row.
What We Offer
Ultimate Experience: Since 2005, our mission has always been to create the ultimate travel experience. We take care of it all, from your activities, accommodation, transport and looking after you like an extended member of the family. But the trip of a lifetime is not just about the places you ....more
Cultural Preservation
We believe that travel is the best way to inspire cultural exchange, which leads to a greater understanding and real connections between people of different cultures. We also understand the importance of education and have several initiatives that support schools, monasteries and local charities.
Siem Reap Villages: Working directly with the ....more
Social Responsibility
We ensure that every trip we run has a direct and positive impact on the local communities we visit. We have built great relationships with local operators, who we work with to deliver amazing experiences that benefit them, their families and their communities.
Charlie's Children Charity: At our property Sarana ....more
Our Story
Since 2005, we’ve been creating life changing travel experiences for 18-40+ year olds. Our group tours are designed to help you connect, explore, taste and give back to the world, all whilst making a new crew of mates along the way.
Travelling with INTRO isn’t just group travel - it’s ....more
Covid Policies
We do not require a negative COVID-19 test result to travel with us unless it is required as an entry requirement to the country you are travelling to.
Environmental Sustainability
Protecting and preserving the beautiful destinations and environments of the places we visit is one of our highest priorities. As well as promoting and practicing sustainable travel, we conduct regular eco-audits on all our trips and suppliers to ensure we’re consistently minimising our impact on the natural environment.
10 Trees: We'll ....more
Animal Welfare and Conservation
The health and wellbeing of animals is extremely important to us and sadly we've seen first hand how tourism can contribute to their abuse and mistreatment. Therefore we only visit wildlife sanctuaries or rescue centres operating with the highest animal welfare and conservation standards possible.
Responsible Tourism
We believe that responsible travel has the ability to change the world for the better. It can benefit local communities, inspire cultural exchange, and raise awareness for social, ethical and environmental issues.
We launched our Small Change initiative in 2017 and are on a journey with our customers, suppliers and ....more
Economic Impact
We ensure that every trip we run has a direct and positive impact on the local communities we visit. We do not use international third parties, but rather work direct to source in all our destinations. All our activities and experiences are run by local operators and businesses, and all ....more
Awards
Our Thai Intro, Oz Intro, Bali Intro, & Vietnam Intro trips are all regular award winners. Taking out Worldwide Tour of the Year multiple years in a row and a variety of other categories such as Nature & Adventure Tour of the Year and Best Tour in Australasia 5 years ....more
Intro Travel Reviews
Frequently Asked Questions
Am I contributing to any charity by booking the tour?
We operate our own socially conscious initiative called Small Change that aims to protect the environment, promote cultural exchange, support local communities and protect animal welfare. We use money a portion of the money you pay for the tour to achieve or goals. We also plant 10 trees for every booking we receive.
What documents will I receive before I travel?
An emailed 'Before you Go' Info pack along with access to the INTRO Travel App, which contains all the destination and tour information you'll need.
What is the maximum age limit on Intro Travel tours?
Our trips are aimed at those aged 18 to 40’s. The majority of people that do our trips are aged 18 to 39, but we regularly have people in their 40's and occasionally 50’s travel with us who have an incredible time! As long as you have an appetite for adventure and are happy to share your experience with people of different ages and backgrounds, you’ll fit in perfectly on any trip.
Who will be my travelling companions on the tour?
A variety of like-minded travellers from all over the world aged 18 - 40's
Will the accommodation included meet local health and safety regulations?
Yes. We pride ourselves on our high standard of accommodation.
What policies are in place for Covid-19?
At INTRO we want all group members to feel safe and comfortable whilst travelling with us. As a result of the ongoing COVID-19 pandemic, the use of facial coverings, hand sanitisers, enhanced cleaning and disinfecting processes, as well as social distancing measures will be practised where appropriate or deemed necessary on our tours.
What happens if I need to change my holiday date once I’ve booked?
We offer free date changes up to 30 days before your start date. Within 30 days there may be some small fees incurred.
How long has the tour company been trading?
Since 2005
Do you operate a “single share” option and how does it work?
Yes. Some tours we offer a private room option upon request.
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Book With Confidence
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Free Date Changes
Intro Travel allows you to make 2 free date changes, as long as the change is made at least 30 days before the start of the tour.
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Transfer as credit to Future Tours
Intro Travel allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform Intro Travel, 30 days before departure.
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Low Deposit
Intro Travel requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
If you need to cancel your tour, tourhub doesn't charge a cancellation fee, here is a summary of Intro Travel charges.
Up to 30 days before tour starts: Forfeit 100% of deposit At 21 days before tour starts: Forfeit 50% of tour cost At 14 days before tour starts: Forfeit 100% of tour cost -
Secure payments
All payments are deposited into an externally regulated Trust account.
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